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Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. What are our office hours?
  2. How is an application submitted?
  3. How long does it take to get a quote and bind coverage?
  4. What if I have had a claim?
  5. Do you have a payment plan? Yes!
  6. What is Errors & Omissions Coverage?
  7. What is prior acts coverage?
  8. What is the difference between a claims-made policy and an occurrence policy?
  9. What triggers coverage on a claims-made policy?
  10. What is a retroactive date?
  11. Why is a retroactive date important to maintain?
What are our office hours?
Our staff is available from 9:00 AM to 5:30 PM Central Time Monday through Friday.

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How is an application submitted?
  • Applications are on our website. Click here for an application
  • We also can complete an application over the phone
  • Once completed fax, email or mail the application to us
  • The faster we get your application the faster we can give you a quote


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How long does it take to get a quote and bind coverage?
  • It usually takes less than 24 hours to provide an estimated premium.
  • In order to provide a firm indication we need to complete an application.
  • Upon receipt of an application we can provide an indication within 24 hours or less.
  • Coverage can be bound the next day.
  • Our record from first contact to binding was approximately 18 hours.


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What if I have had a claim?
  • That is not a problem
  • We need 5 years of loss runs and a completed application


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Do you have a payment plan? Yes!
  • Down payments are as low as 20%
  • Up to 9 monthly payments
  • Low interest rates


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What is Errors & Omissions Coverage?
  • Errors and Omissions (E&O) insurance is a form of professional liability coverage designed to protect an insured against allegations of mistakes made while performing the duties associated with his/her business.
  • The policy includes coverage for both defense costs (e.g., attorney fees, court costs, etc.) and settlements or judgments.
  • Intentional wrongdoing is specifically excluded.


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What is prior acts coverage?
  • Most professional liability claims-made policies offer optional coverage for services performed prior to the effective date of the policy. This is called prior acts coverage.
  • Prior acts coverage is typically extended to the effective date of a firm's first claims-made policy (when claims-made coverage has been maintained continuously) or to some date that your firm and the insurance company agree upon for pricing or underwriting reasons.
  • The date established is called the prior acts date or retroactive date.
  • Generally, the date remains the same with each subsequent renewal.
  • If an act, error or omission happened before the prior acts date, it will not be eligible for coverage.
  • With prior acts coverage, you can move your coverage from one insurance company to another without losing protection for covered services you performed in the past.


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What is the difference between a claims-made policy and an occurrence policy?
Coverage is activated when a claim is made (claims-made policy) instead of when a wrongful act occurs (occurrence policy).

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What triggers coverage on a claims-made policy?
  • Claim must be made during the policy period.
  • Claim must be reported during the policy period.

– Most policies allow a 30 to 60 day period after policy expiration in which you can still report claims made during the policy period—check your policy for specific provisions.

  • The wrongful act must occur on or after the policy retroactive date


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What is a retroactive date?
Date from which you can show continuous proof of E&O coverage
  • There may be NO gaps in coverage--not even 1 day


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Why is a retroactive date important to maintain?
  • In order for a claim to be covered, it must occur on or after the retroactive date. See Example 1 below.
  • Any claim made prior to the retroactive date, will NOT be covered. See Example 2 below.

Claim Made



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